Customer Safety Notice
Date: June 2, 2026
Verpal has recently received reports from customers regarding suspicious phone calls from individuals claiming to represent Verpal.
According to customer reports, these callers may:
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Claim that an ordered item is out of stock;
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Offer a free product upgrade;
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Request that customers cancel an existing order;
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Encourage payment through non-official channels such as Zelle or PayPal.
Verpal is currently reviewing the reported information and continuing to monitor the situation.
Official Verpal Notice
To help protect our customers, please note the following:
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Verpal will not call customers to request order cancellations
Verpal does not contact customers by phone to request order cancellations, reorders, or payment-method changes.
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Verpal will never request payment through personal accounts
Verpal does not accept order payments through personal Zelle accounts, personal PayPal accounts, or other unofficial payment channels.
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All order services are handled through official channels only
Order updates, refunds, after-sales support, and order modifications are processed only through:
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Amazon official order systems
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The official Verpal website
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Official Verpal customer support channels
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Reported phone number
Based on customer reports received to date, the following phone number has been repeatedly associated with these incidents:
401-385-5915
This number is not affiliated with Verpal customer service.
Customer Guidance
If you receive a suspicious call claiming to represent Verpal:
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Do not cancel your order;
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Do not send money to unfamiliar accounts;
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Do not share payment information or personal financial details;
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Contact Verpal through official channels to verify any request.
If you believe you may have been affected, please contact your local law-enforcement agency and reach out to Verpal customer support.
Ongoing Actions
Verpal has submitted relevant information to appropriate reporting channels and will continue cooperating with applicable authorities as appropriate.
Protecting our customers' security, privacy, and shopping experience remains a top priority.
Thank you for your trust and support.
Verpal Team
