Verpal Official Customer Alert: How to Verify Authorized Channels

Verpal Official Customer Alert: How to Verify Authorized Channels

Verpal has recently identified an unauthorized Facebook account using the Verpal name and trademark elements without our permission.

This notice is intended to help customers verify official Verpal channels and avoid sending payments, personal information, or order details to accounts that are not affiliated with our company.

How to Verify Official Verpal Channels

For U.S. customers, the official Verpal website is: https://verpalife.com/

Official customer service: service@verpalife.com

If you are unsure whether a website, Facebook account, advertisement, or message is connected with Verpal, verify it through our official website before purchasing.

Watch for Unauthorized Accounts

A page using the Verpal name, logo, product photos, or videos does not automatically mean it is operated by Verpal.

Be cautious if an account:

  • Sends you to an unfamiliar website
  • Requests payment through an unusual method
  • Uses contact information unrelated to Verpal
  • Offers products at unusually different prices
  • Asks for personal or payment information through private messages

When in doubt, contact us before proceeding.

How to Check a Verpal Offer

Before buying a Verpal electric wheelchair or mobility product, compare the listing with information on verpalife.com.

Check the:

  • Product model
  • Specifications
  • Price
  • Seller information
  • Website address
  • Customer service details
  • Payment destination

If anything looks inconsistent, verify the offer first.

What to Do If You Find a Suspicious Account

Save the account link and screenshots, then contact:

Verpal Customer Support
service@verpalife.com

You can also report the account directly through the social media platform where you found it.

If you believe you have already sent money to an unauthorized seller, contact your bank or payment provider as soon as possible and keep all transaction records and messages.

Verpal Brand Protection Notice

Verpal is the owner of the federally registered U.S. trademark VERPAL, Registration No. 7,640,056, Class 12.

We have preserved evidence relating to the recently identified unauthorized Facebook account and filed trademark infringement removal claims with Meta Platforms.

Our goal is simple: help customers recognize official Verpal channels and avoid confusion with unauthorized accounts.

Frequently Asked Questions

What is the official Verpal website?

The official Verpal U.S. website is verpalife.com.

How can I verify a Verpal Facebook account?

Do not rely only on the account name, logo, or product images. Check where the account sends you to purchase and verify questionable offers through verpalife.com or service@verpalife.com.

What should I do if I see a suspicious Verpal account?

Save the link and screenshots, report the account through the platform, and send the information to Verpal customer support.

Verify Before You Buy

If a Verpal offer, website, Facebook account, or message looks unfamiliar, check with us first.

Official Website: https://verpalife.com/
Customer Service: service@verpalife.com

Verpal does not sell through phone calls or WhatsApp. If someone contacts you through these channels claiming to sell Verpal products, do not place an order, send payment, or provide personal information.

If you are unsure whether a website, Facebook account, advertisement, or message is connected with Verpal, please contact us through our official website or customer service email.